Return and Refund

Returns

Important! Make sure to send us a message before you return the product.

We want you to feel comfortable and confident when shopping at Ijecacc, that’s why we offer a 14-day return policy. If for any reason you're not satisfied with your purchase, you may return or exchange the unused item in its original condition as long as you contact us within 15 days from the delivery date.

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return.

We don't provide return labels. 

Refund

When will I receive my refund?

As soon as we have received your refunded product we will refund the price of the products within a business day.

With PayPal it can sometimes take a week before it gets back to you. With Credit Card payments it should go super quick.

Send us a message below or email us at customersservice@ijecacc. We'll get back to you as soon as possible, mostly within hours.

We're looking forward to hearing from you!  

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